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CompTIA Exam 220-1002 Questions Answers Test Simulator

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220-1002 Exam Topics

1: Supporting Operating Systems

  • Topic 1A: Identify Common Operating Systems
  • Topic 1B: Use Windows Features and Tools
  • Topic 1C: Manage Files in Windows
  • Topic 1D: Manage Disks in Windows
  • Topic 1E: Manage Devices in Windows

2: Installing, Configuring, and Maintaining Operating Systems

  • Topic 2A: Configure and Use Linux
  • Topic 2B: Configure and Use macOS
  • Topic 2C: Install and Upgrade Operating Systems
  • Topic 2D: Maintain OSs

3: Maintaining and Troubleshooting Microsoft Windows

  • Topic 3A: Install and Manage Windows Applications
  • Topic 3B: Manage Windows Performance
  • Topic 3C: Troubleshoot Windows

4: Configuring and Troubleshooting Networks

  • Topic 4A: Configure Network Connection Settings
  • Topic 4B: Install and Configure SOHO Networks
  • Topic 4C: Configure SOHO Network Security
  • Topic 4D: Configure Remote Access
  • Topic 4E: Troubleshoot Network Connections

5: Managing Users, Workstations, and Shared Resources

  • Topic 5A: Manage Users
  • Topic 5B: Configure Shared Resources
  • Topic 5C: Configure Active Directory Accounts and Policies

6: Security Concepts

  • Topic 6A: Logical Security Concepts
  • Topic 6B: Threats and Vulnerabilities
  • Topic 6C: Physical Security Measures

7: Securing Workstations and Data

  • Topic 7A: Implement Security Best Practices
  • Topic 7B: Implement Data Protection Policies
  • Topic 7C: Protect Data During Incident Response

8: Troubleshooting Workstation Security Issues

  • Topic 8A: Detect, Remove, and Prevent Malware
  • Topic 8B: Troubleshoot Common Workstation Security Issues

9: Supporting and Troubleshooting Mobile Devices

  • Topic 9A: Secure Mobile Devices
  • Topic 9B: Troubleshoot Mobile Device Issues

10: Implementing Operational Procedures

  • Topic 10A: Use Appropriate Safety Procedures
  • Topic 10B: Environmental Impacts and Controls
  • Topic 10C: Create and Maintain Documentation
  • Topic 10D: Use Basic Change Management Best Practices
  • Topic 10E: Implement Disaster Prevention and Recovery Methods
  • Topic 10F: Basic Scripting Concepts
  • Topic 10G: Professionalism and Communication

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